RAILSPAN: BRIDGE BUILDER / LJ DIGITAL

Delete your data

Request deletion of your Railspan: Bridge Builder data from LJ Digital (Ladislav Janeček). You can send a request without installing or opening the game.

info@ljdigital.cz

How to request deletion

1. Email info@ljdigital.cz with the subject Railspan — data deletion.
2. Tell us whether you use Android or iOS and what data you want deleted. Include a player identifier if you already have one, or any previous support correspondence that helps identify your data.
3. We will reply to verify the request and help identify the relevant records. Never send passwords, authentication codes or payment card details.

Anonymous game records are not linked to your email address or Google Play Games name. An email address alone may therefore be insufficient to identify them. You can still contact us without a player identifier; we will explain what can be located and what further information is needed. You do not need to reinstall the game to submit a request.

What will be deleted

Once we identify and verify your records, we delete the associated anonymous Firebase identity and the Railspan community records held by us: best construction budgets, connection counts, uploaded bridge designs, stars, level and app versions, and capture/upload timestamps. We also delete other identifiable Railspan personal data held by LJ Digital covered by your request.

Timing and retained data

We complete deletion within 30 days after verification. Request emails and related support correspondence are retained for up to 90 days after completion, then deleted. If a legal obligation requires us to retain specific data longer, we explain the data, reason and applicable retention period in our reply. We do not keep the identified gameplay records for continued community use after deletion.

Data on your device

Saved progress, settings and pending uploads on your device cannot be erased remotely by an email request. On Android, use the system app settings for Railspan to clear its storage. This permanently removes local progress. Continuing to play online can create new community records.

Google Play Games and other platform accounts

This request does not delete your Google or Apple account. Google Play Games achievements and leaderboard data are managed separately by Google. Follow Google’s instructions for deleting Play Games data and choose Railspan. Platform purchases and records retained by Google or Apple are managed by the relevant store.

Updated: 2 November 2026